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Playa del Carmen
Paradisus Playa del Carmen-Riviera Maya-AI
Playa del Carmen Paradisus Playa del Carmen-Riviera Maya-AI
Reserve rooms
Paradisus Playa del Carmen-Riviera Maya-AI

About the property

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 3 km from the centre of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.

Popularity

8.5
Very good
General
1073
brand
Booking 7.6/10
119
brand
Expedia 8.6/10
954

Main services

Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico
Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What’s nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 3.79 km
  • playa del carmen, playa del carmen harbour, mx - 2.39 km
  • playa del carmen, mayan train station playa del carmen, mx - 7.19 km
  • (CZM) Cozumel, Cozumel Intl, MX - 19.46 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 47.92 km

About accommodation

General

  • Air conditioning
  • Family rooms
  • Designated smoking area
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms

Activities

  • Facial treatments
  • Body wrap
  • Spa facilities
  • Sauna
  • Hair styling
  • Water sport facilities on site
  • Golf course (within 3 km)
  • Hair colouring
  • Fitness centre
  • Games room
  • Body scrub
  • Beach
  • Diving
  • Windsurfing
  • Waxing services
  • Beauty Services
  • Fitness/spa locker rooms
  • Fitness classes
  • Kids' club
  • Light therapy
  • Private beach area
  • Public Bath
  • Hair cut
  • Pedicure
  • Evening entertainment
  • Water park
  • Entertainment staff
  • Body treatments
  • Snorkelling
  • Manicure
  • Make up services
  • Massage
  • Yoga classes
  • Hair treatments
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • ATM/cash machine on site
  • Room service
  • Car hire
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Fax/photocopying
  • 24-hour front desk
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid-friendly buffet
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Water slide
  • Swimming Pool
  • Swimming pool
  • Sun loungers or beach chairs
  • Kids' pool

Entertainment and family services

  • Indoor play area

Languages

  • English
  • Español

About the rooms

The accommodation has 242 rooms:

General

  • Air conditioning
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Iron
  • Laptop safe

Activities

  • Hot tub

Services

  • Wake up service/Alarm clock

Room Amenities

  • Sofa bed
  • Socket near the bed
  • Clothes rack

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Private bathroom
  • Spa bath

Media & Technology

  • TV
  • Telephone
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Exclusive services

  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Concierge services
  • Complimentary snacks and drinks in the executive lounge entire day

Kitchen

  • Tumble dryer
  • Dining table

Outdoors

  • Private pool
  • Balcony
  • Outdoor furniture

View

  • Garden view
  • Pool view
  • View

Living Area

  • Sofa
  • Seating Area
  • Dining area

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

Accessibility

  • Upper floors accessible by elevator
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Tori

  • Guests only
  • No reservation required

Flora

  • Guests only
  • No reservation required

Cielo

  • Guests only
  • Reservation required

Naos

  • Guests only
  • No reservation required

The Lunch Box

  • Guests only
  • No reservation required

Lemon Fish

  • Guests only
  • No reservation required

Sal Steak Cave

  • Guests only
  • No reservation required

Tokimeku

  • Guests only
  • No reservation required

Hadar

  • Guests only
  • Reservation required

Celsius

  • Guests only
  • Reservation required

Santé

  • Guests only
  • Reservation required

Blue Agave Taqueria

  • Guests only
  • Reservation required

North Avenue Bar

  • Guests only
  • Reservation required

Kanna Beach Club

  • Guests only
  • No reservation required

Coffee Corner

  • Access for guests and visitors
  • No reservation required

Cocos Bar

  • Access for guests and visitors
  • No reservation required

Swim Up Bar

  • Access for guests and visitors
  • No reservation required

Kicks Sports & Fun Bar

  • Access for guests and visitors
  • No reservation required

M Bar

  • Access for guests and visitors
  • No reservation required

Toji

  • Access for guests and visitors
  • No reservation required

South Avenue Bar

  • Access for guests and visitors
  • No reservation required

Blue Agave Bar

  • Guests only
  • No reservation required

Fahrenheit

  • Access for guests and visitors
  • No reservation required

Bar Swim Up

  • Access for guests and visitors
  • No reservation required

Coffee Corner by Nespresso

  • Guests only
  • No reservation required

Smoothie Bar

  • Guests only
  • No reservation required

Twelvet

  • Guests only
  • No reservation required

The Winery

  • Guests only
  • No reservation required

Cappella

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note, at check-in, guests must provide the credit card used to make the reservation. Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night. The property will make a pre-authorization of the credit card in guarantee at any time after booking. Room Service – Included. Service charge of $5 usd per delivery applies. All cots are subject to availability. When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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